Contact Us

We're here to help- on the phone, via email, or in person!

By phone:

1-800-427-8686

Technical Support Phone Hours
24 hours a day, 7 days a week

Customer Support Phone Hours
Monday - Friday: 7:30 a.m. to 8:00 p.m.
Saturday: 8:00 a.m. to 7:00 p.m.
Sunday: 9:00 a.m. to 2:00 p.m.

Online:

For general inquiries about Astound services, please submit a Customer Service Request Form.

For technical support for your Astound service, please submit a Technical Support Request Form.

In person:

Make payments, add services, pick up/return equipment, try before you buy with on-site service and product demonstrations, and more at our Astound office locations:



215 Mason Circle Concord, CA 94520	Monday - Friday, 8:00 a.m. to 5:00 p.m.
785 Oak Grove Rd, Ste H Concord, CA 94518	Monday - Saturday, 10:00 a.m. to 7:00 p.m.
336 Westlake Center Daly City, CA 94015	Monday - Saturday, 10:00 a.m. to 6:00 p.m.
2841 S. El Camino Real San Mateo, CA 94403	Monday - Friday, 9:00 a.m. to 6:00 p.m. Saturday, 9:00 a.m. to 5:30 p.m.