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High Speed Internet Service Packages
Connect better with faster internet.
Astound's truly high speed internet service delivers faster downloads, smoother video, and less lagging than DSL connections, even when multiple users are online at the same time. With four speed options to choose from, and our Roku streaming product, there is an internet option for everyone. With Astound broadband internet, you'll always get:
- Faster speeds than DSL
- A reliable internet connection
- 24-hour technical support from local Bay Area specialists
- The freedom to change your internet package at any time
- Astound Webmail access, to check your messages anytime, anywhere
- 30MB of personal web space, to create your own niche online
Bundle services and save!
When you bundle Astound's internet with cable service or phone service, you'll enjoy a big discount on your internet service. Choose our best bundle, or customize your own!
High Speed 3
3 Mbps downstream / 1 Mbps upstream
100 GB monthly data allotment included; allotment upgrades available
ON SALE NOW $9.95/month for 3 months*
When you want a reliable internet connection for emailing, browsing and account management of your home services and finances, High Speed 3 will do the job faster than DSL.
High Speed 15
15 Mbps downstream / 2 Mbps upstream
300 GB monthly data allotment included; allotment upgrades available
ON SALE NOW $29.95/month for 12 months*
High Speed 15 is our most popular internet package. It's great for all of your basic online uses, as well as gaming, short video streaming, and downloading small files. With speeds that are over ten times faster than DSL**, High Speed 15 will give you a consistently great internet experience!
**Speed comparison based on standard 1.5 Mbps DSL service.
High Speed 30
30 Mbps downstream / 3 Mbps upstream
300 GB monthly data allotment included; allotment upgrades available
ON SALE NOW $49.95/month for first 12 months*
High Speed 30 gives you even faster speeds, for all of your entertainment and business needs. It's ideal for online gamers, watching TV via the internet, or professionals who work from home. High Speed 30 will take you from level to level without lag time.
Roku + High Speed 30
30 Mbps downstream / 3 Mbps upstream and a Roku 2 for streaming entertainment
ON SALE NOW $54.95/month for first 12 months*
Combine a Roku 2 device with our High Speed 30 Internet and get your entertainment streamed from the internet directly to your TV, whenever you want it.
Roku + High Speed 30 Internet includes:
- Blazing fast internet with a Roku 2 player and included remote
- Over 350 streaming options, including movies, TV shows, kids programming, fitness, and more
- Great video quality with one of Astound's fastest internet speeds
- Ease of access to additional programming from Netflix, Hulu Plus, Amazon Video On Demand, NHL Game Center, MLB.tv, Pandora Radio, FOX News, and many more
- Motion-sensing remote that lets you control the Roku from your sofa and use it to play games
- The Angry Birds game, preloaded for extra fun with your family
- Full technical support with our 24-hour local service center
- Professional installation and setup
High Speed 50
50 Mbps downstream / 5 Mbps upstream
ON SALE NOW $39.95/month for 12 months*
Also available for $29.95/month with our Enhanced 50 Bundle!
Our High Speed 50 is for the power user who does everything online! It's great for serious online gamers, telecommuters who need the absolute fastest connection, and anyone uploading or downloading a lot of large files. High Speed 50 is the best speed around!
Roku + High Speed 50
50 Mbps downstream / 5 Mbps upstream with 300 GB of data transfer and a Roku 2 for streaming entertainment
ON SALE NOW $44.95/month for first 12 months*
Combine a Roku 2 device with our High Speed 50 Internet and stream media from the internet to your TV, so you get only the shows YOU want.
Roku + High Speed 50 Internet includes:
- Blazing fast internet with a Roku 2 player and included remote
- Over 350 streaming options, including movies, TV shows, kids programming, fitness, and more
- Great video quality with Astound's fastest and most reliable internet speed
- Easy access to programming from Netflix, Hulu Plus, Amazon Video On Demand, NHL Game Center, MLB.tv, Pandora Radio, FOX News, and many more
- Motion-sensing remote that lets you control the Roku from your sofa and use it to play games
- The Angry Birds game, preloaded for extra fun with your family
- Full technical support 24/7 from our local customer service center
- Professional installation and setup
Multimedia Modem
If you're taking advantage of one of our amazing bundle deals that include internet and phone service, you will need a Multimedia Modem. For $5/month, this small device is used in place of a cable modem, and ensures that your phone service and internet service never interrupt each other.
Wireless Home Networking
Get Astound's Wireless Home Networking, and connect multiple devices to the internet from anywhere in your home. It's an ideal solution if you have a laptop, computer tablets, eReaders, mobile internet devices, and gaming consoles.
Astound offers home networking so you can have all of your computers and devices online at once, for only $8/month. An Astound technician will connect a wireless router to your cable modem, and answer any of your wireless internet questions.
Wireless Home Networking from Astound includes a wireless router and modem, professional installation and service, and technical support, available to you 24 hours a day, 7 days a week
Astound Wire Guard Protection
Enjoy convenience, peace of mind, and savings with Wire Guard.
Wire Guard is an inside-wiring protection program that is good on ALL of your Astound services, and costs just $2.95 per month!
Astound's Wire Guard plan covers repairs to your Astound services inside wiring, whether it's damage caused by an animal, a vaccuum cleaner, or anything else.
With Wire Guard, you can simply call Astound customer service and we'll handle it from there. Avoid handling your own repairs, calling a third party electrician, or being charged by Astound for necessary repairs.
What is covered?
- The Diagnosis
When you report trouble, we will test the line to locate the problem. - The Repair
If the trouble is on the covered portion of wire as defined by the Wire Guard Terms and Conditions, it will be covered by the plan.
"Inside Wiring" includes inside telephone, cable and data wire and jacks, excluding home LAN wiring. Please see our complete Wire Guard Terms and Conditions for exclusions and details.
All levels of Astound High-Speed Internet include 30 MB of personal web space, ten email addresses, remote Webmail access to conveniently check your messages, and 100 GB or 300 GB of data transfer usage (based on service level).
For information on Astound's Network Management Practices, please go here.
*Offers expire 5/31/2013. Promotional rates and terms may vary by service area; call or order online to view offers specific for your area. Click here for more details.
Promotional rates good for first 3 or 12 full months of service, as indicated above. Offers are good for new internet customers or former internet customers inactive for 60 days and in good standing. High Speed 15 service regularly $50.00/month with cable TV; $59.95/month without and features up to 15 Mbps downstream/2 Mbps up and 300 GB monthly data allotment included; allotment upgrades available. High Speed 30 service regularly $70.00/month with cable TV; $79.95/month without and features up to 30 Mbps downstream/3 Mbps up and 300 GB monthly data allotment included; allotment upgrades available. Minimum computer system requirements apply. High Speed 50 service regularly $90.00/month with cable TV; $99.95/month without and features up to 50 Mbps downstream/5 Mbps up and 300 GB monthly data allotment included; allotment upgrades available. Minimum computer system requirements apply. $39.95/month pricing on High Speed 50 service is good for the first 12 months of a 2-year promotional offer; the second 12 months are billed at $49.95/month. $44.95/month pricing on Roku + High Speed 50 is good for the first 12 months; months 13-24 are billed at $54.95/month.
Speed not guaranteed and is affected by user's computer and site user accesses. $5/month cable modem rental fee applies. Professional installation for internet is $19.95. Installation is good for 1 computer with standard cable modem or up to 3 computers with wireless home networking, where available. Special wiring is extra. Franchise fees and taxes apply. Not available in all areas. Call for complete details. Other restrictions may apply. Prices subject to change.
Data transfer usage includes both downstream/ download and upstream/upload activity. Data transfer usage allotment upgrades may be added to your service for $10/month per 100 GB. Data transfer usage beyond total allotment in a month is subject to additional charges.
Roku + High Speed 30 and Roku + High Speed 50 require a TV (HD or SD, but HD is required for streaming HD content), a wired or wireless router to connect the Roku to our internet service, a computer capable of accessing the internet in order to activate the Roku player, and a valid credit card (required to create personal Roku account and to authorize pay-per-view purchases from within Roku channels).