We're here to help
We know that you're busy, so we created this easy-to-use customer support section. Before you call, check the menu on the left for answers to our most common questions, to view user guides, and to get more information on Astound's amazing broadband services.
Whether you have a quick question, want to request an email address, or need how-to instructions, you should find what you need here.
Need assistance with your bill? Check out our comprehensive billing support section!
Find answers to your questions regarding equipment, remote controls, user guides, parental control features, DVRs, high-definition channels, and more!
Get help with setting up your wireless home network, configuring your email account, testing your internet speed, and more!
Check out the calling features associated with your home phone package, learn how to set up your voice mailbox, and more!